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Learn more about sender email addresses and Shopify Email. Some domains might require additional authentication, otherwise your sender email address might appear with via, or as your sender email address is DMARC protected, then your email address might appear in inboxes as or Replies from your customers will be forwarded to your chosen sender email address. This is the email address that is displayed in the From field when your customers receive automatic notification emails, order confirmation emails, and any marketing emails sent from Shopify. The sender email is your customer-facing email address. To change the email or password that the store owner uses to log in to Shopify, you need to change the information in their account settings. Go to your new email account's inbox, and click the link in the verification email from Shopify. If you haven't set up a single login, then the Account email displays instead of Store contact email. Shopify uses this email to contact you about your account. In the Contact information section, click Edit.Ĭhange your email address under Store contact email or Account email. Under Store settings, tap Store details.

From the Shopify app, go to Store > Settings.

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If you want Shopify to contact you at a new email address, this is where you can update that information. It's the email address that Shopify uses to contact you and where you receive your files if you export your product, order, or customer lists. Change the store email addressīy default, the store contact address is the email address that you use when you sign up for Shopify. It's where your customers can contact you directly, and it's the address that's associated with the automatic notification emails that they receive about their orders.Īdd the Shopify Sender Policy Framework (SPF) records and Domain Keys Identified Mail (DKIM) records to ensure that your email message is delivered to your customer. The sender email is your customer-facing address. It's where you'll receive your files if you export your products, orders, or customer lists. The store contact address is the email address that you used when you signed up for Shopify.

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This page shows you how to set up and configure both your store owner email and your sender email. įrom receiving important notifications to communicating with your customers, email is an important part of any business.